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Productos · CRM · de Pipedrive
Pipedrive
Sales pipeline CRM that helps small businesses manage leads, track sales activities and close more deals.
2.5 / 6 cómo puntuamos
Qué hace
Sales pipeline CRM that helps small businesses manage leads, track sales activities and close more deals.
Entidad jurídica
Pipedrive OÜ
Terms s.14.1: contracting entity depends on billing country. EU/EEA clients contract with Pipedrive OÜ (Tallinn, Estonia); US clients with Pipedrive Inc. (New York); UK with Pipedrive UK.
Sede
US
About page lists headquarters as Pipedrive Inc., 530 Fifth Avenue, New York. Pipedrive OÜ (Estonia, reg. 11958539) is the EU contracting entity; its own register entry was not fetched.
Precio desde
Desconocido
https://www.pipedrive.com/en/pricing returned 403 when fetched; the homepage shows no prices (14-day free trial).
Jurisdicción no cumple
Entidad contratante
Pipedrive OÜ (EE)
EU contracting entity (Terms s.14.1), registration no. 11958539 on the About page. Country from the Tallinn address and Estonian number; Estonian register not fetched. Pipedrive Inc. (US) is also a group entity; its place in the chain is not stated.
Matriz última
Vista Equity Partners (US)
Pipedrive calls Vista 'our owner and partner' with a majority investment and describes Vista as based in the US. Incorporation of the Vista entity and the intermediate holding companies were not verified.
Exposición a leyes extranjeras no cumple
Basado en la misma cadena de propiedad que la jurisdicción.
Residencia de los datos parcial
Almacenamiento en la UE por defecto
Sí
New EU sign-ups go to EU AWS data centers (Frankfurt, Dublin). The article says accounts can be hosted in other data centers (e.g. IP mapping) and to ask Support for the exact location. Backups stored in multiple locations worldwide.
Tratamiento en la UE por defecto
No
DPA s.7.1: Pipedrive may process personal data globally; transfers rely on SCCs. Pipedrive Inc. (US) is named as a recipient. Sub-processors AWS Inc. and Cloudflare Inc. are US entities.
Regiones
EU (Frankfurt), EU (Dublin), UK (London), US East, US West, Canada (Montreal), Australia (Sydney)
AWS hosting regions offered; region follows the customer's origin at sign-up. Same list in the support article on data security.
Subencargados no cumple
Lista pública
Sí
Public list by category with entity country. DPA s.6: general authorisation, notice, objection within 10 days.
Fuera de la UE en el tratamiento principal
Sí
Core hosting: Amazon Web Services, Inc. (USA), Cloudflare, Inc. (USA), Rackspace GmbH (Switzerland, access to all Client Data). AI features add US providers (Anthropic, AssemblyAI) when enabled.
DPA cumple
Art. 28 del RGPD disponible
Sí
Published DPA based on GDPR Art. 28 with SCCs (Modules 2 and 3). The Trust Center says the DPA is incorporated into the Terms, so no separate signature.
Dependencia del proveedor cumple
Código abierto
No
Terms s.9.1: Pipedrive owns IP in the Pipedrive Materials (incl. software). S.4.1 prohibits copying, modifying or reverse engineering them.
Autoalojable
No
Terms s.3.1 grant only a right to access and use the hosted Services. No self-hosted option found.
Exportación completa de datos
Sí
Global admins export leads, deals, organizations, people, products, activities, notes, files to XLSX or CSV; API also available. Limits: only visible records, Google Drive files excluded, exports kept 28 days. Terms 13.3: deletion within 180 days of termination.
Funciones no puntúa
Gestión de contactos
Sí
Features page cites contact management; custom fields support people and organizations (support article).
Gestión del embudo de ventas
Sí
Customizable sales pipelines.
Integración de correo
Sí
Sales Inbox to view, send and reply to emails linked to deals; Gmail, Outlook/Office 365, Exchange, IMAP. Requires Growth plan or higher.
Automatización
Sí
Workflow automations triggered by events; Growth plan and higher only.
Informes
Sí
Customizable reports and forecasting (Insights); AI report generation.
Campos personalizados
Sí
Custom fields on leads/deals, people, organizations, products and projects.
API
Sí
REST API (v1 and v2, OpenAPI specs), API token and OAuth 2.0, webhooks.
App móvil
Sí
Features page describes mobile apps with offline scheduling and call tracking; iOS and Android not named on the page and not checked on a store page.
Adquisiciones
Adquisición
Vista Equity Partners (2020-11-11)
Majority investment. Date is the page's structured-data datePublished (2020-11-11); the visible date shows a 2026 update. Minority investors stayed on (Bessemer, Insight, Atomico, DTCP, Rembrandt).
Qué ha cambiado
- 2026-10-17 Research: Pipedrive (vendor and product, for comparison)
Cada cambio en estos datos se conserva en el historial de versiones. Todos se revisaron antes de publicarse.