Fakten, Anmerkungen und Vergleiche werden auf Englisch angezeigt, so wie sie aus ihren Quellen erfasst wurden.
Produkte · CRM · von Pipedrive
Pipedrive
Sales pipeline CRM that helps small businesses manage leads, track sales activities and close more deals.
2.5 / 6 so bewerten wir
Was es leistet
Sales pipeline CRM that helps small businesses manage leads, track sales activities and close more deals.
Rechtsträger
Pipedrive OÜ
Terms s.14.1: contracting entity depends on billing country. EU/EEA clients contract with Pipedrive OÜ (Tallinn, Estonia); US clients with Pipedrive Inc. (New York); UK with Pipedrive UK.
Hauptsitz
US
About page lists headquarters as Pipedrive Inc., 530 Fifth Avenue, New York. Pipedrive OÜ (Estonia, reg. 11958539) is the EU contracting entity; its own register entry was not fetched.
Preise ab
Unbekannt
https://www.pipedrive.com/en/pricing returned 403 when fetched; the homepage shows no prices (14-day free trial).
Rechtsraum nicht erfüllt
Vertragspartner
Pipedrive OÜ (EE)
EU contracting entity (Terms s.14.1), registration no. 11958539 on the About page. Country from the Tallinn address and Estonian number; Estonian register not fetched. Pipedrive Inc. (US) is also a group entity; its place in the chain is not stated.
Oberste Muttergesellschaft
Vista Equity Partners (US)
Pipedrive calls Vista 'our owner and partner' with a majority investment and describes Vista as based in the US. Incorporation of the Vista entity and the intermediate holding companies were not verified.
Zugriff durch Drittstaatenrecht nicht erfüllt
Beruht auf derselben Eigentümerkette wie der Rechtsraum.
Datenstandort teilweise
Speicherung standardmäßig in der EU
Ja
New EU sign-ups go to EU AWS data centers (Frankfurt, Dublin). The article says accounts can be hosted in other data centers (e.g. IP mapping) and to ask Support for the exact location. Backups stored in multiple locations worldwide.
Verarbeitung standardmäßig in der EU
Nein
DPA s.7.1: Pipedrive may process personal data globally; transfers rely on SCCs. Pipedrive Inc. (US) is named as a recipient. Sub-processors AWS Inc. and Cloudflare Inc. are US entities.
Regionen
EU (Frankfurt), EU (Dublin), UK (London), US East, US West, Canada (Montreal), Australia (Sydney)
AWS hosting regions offered; region follows the customer's origin at sign-up. Same list in the support article on data security.
Unterauftragsverarbeiter nicht erfüllt
Öffentliche Liste
Ja
Public list by category with entity country. DPA s.6: general authorisation, notice, objection within 10 days.
Nicht-EU in der Kernverarbeitung
Ja
Core hosting: Amazon Web Services, Inc. (USA), Cloudflare, Inc. (USA), Rackspace GmbH (Switzerland, access to all Client Data). AI features add US providers (Anthropic, AssemblyAI) when enabled.
DPA erfüllt
Art. 28 DSGVO verfügbar
Ja
Published DPA based on GDPR Art. 28 with SCCs (Modules 2 and 3). The Trust Center says the DPA is incorporated into the Terms, so no separate signature.
Lock-in erfüllt
Open Source
Nein
Terms s.9.1: Pipedrive owns IP in the Pipedrive Materials (incl. software). S.4.1 prohibits copying, modifying or reverse engineering them.
Selbst hostbar
Nein
Terms s.3.1 grant only a right to access and use the hosted Services. No self-hosted option found.
Vollständiger Datenexport
Ja
Global admins export leads, deals, organizations, people, products, activities, notes, files to XLSX or CSV; API also available. Limits: only visible records, Google Drive files excluded, exports kept 28 days. Terms 13.3: deletion within 180 days of termination.
Funktionen nicht bewertet
Kontaktverwaltung
Ja
Features page cites contact management; custom fields support people and organizations (support article).
Pipeline-Verwaltung
Ja
Customizable sales pipelines.
E-Mail-Integration
Ja
Sales Inbox to view, send and reply to emails linked to deals; Gmail, Outlook/Office 365, Exchange, IMAP. Requires Growth plan or higher.
Automatisierung
Ja
Workflow automations triggered by events; Growth plan and higher only.
Berichte
Ja
Customizable reports and forecasting (Insights); AI report generation.
Benutzerdefinierte Felder
Ja
Custom fields on leads/deals, people, organizations, products and projects.
API
Ja
REST API (v1 and v2, OpenAPI specs), API token and OAuth 2.0, webhooks.
Mobile App
Ja
Features page describes mobile apps with offline scheduling and call tracking; iOS and Android not named on the page and not checked on a store page.
Übernahmen
Übernahme
Vista Equity Partners (2020-11-11)
Majority investment. Date is the page's structured-data datePublished (2020-11-11); the visible date shows a 2026 update. Minority investors stayed on (Bessemer, Insight, Atomico, DTCP, Rembrandt).
Was sich geändert hat
- 2026-10-17 Research: Pipedrive (vendor and product, for comparison)
Jede Änderung an diesen Angaben wird in der Versionsgeschichte festgehalten. Jede wurde vor der Veröffentlichung geprüft.