Dati, note e confronti sono mostrati in inglese, così come sono stati registrati dalle loro fonti.
Pipedrive
Sales pipeline CRM that helps small businesses manage leads, track sales activities and close more deals.
2.5 / 6 come assegniamo il punteggio
Cosa fa
Sales pipeline CRM that helps small businesses manage leads, track sales activities and close more deals.
Soggetto giuridico
Pipedrive OÜ
Terms s.14.1: contracting entity depends on billing country. EU/EEA clients contract with Pipedrive OÜ (Tallinn, Estonia); US clients with Pipedrive Inc. (New York); UK with Pipedrive UK.
Sede
US
About page lists headquarters as Pipedrive Inc., 530 Fifth Avenue, New York. Pipedrive OÜ (Estonia, reg. 11958539) is the EU contracting entity; its own register entry was not fetched.
Prezzi a partire da
Sconosciuto
https://www.pipedrive.com/en/pricing returned 403 when fetched; the homepage shows no prices (14-day free trial).
Giurisdizione non superato
Soggetto contraente
Pipedrive OÜ (EE)
EU contracting entity (Terms s.14.1), registration no. 11958539 on the About page. Country from the Tallinn address and Estonian number; Estonian register not fetched. Pipedrive Inc. (US) is also a group entity; its place in the chain is not stated.
Controllante finale
Vista Equity Partners (US)
Pipedrive calls Vista 'our owner and partner' with a majority investment and describes Vista as based in the US. Incorporation of the Vista entity and the intermediate holding companies were not verified.
Esposizione a leggi straniere non superato
Basato sulla stessa catena di controllo della giurisdizione.
Residenza dei dati parziale
Archiviazione nell'UE per impostazione predefinita
Sì
New EU sign-ups go to EU AWS data centers (Frankfurt, Dublin). The article says accounts can be hosted in other data centers (e.g. IP mapping) and to ask Support for the exact location. Backups stored in multiple locations worldwide.
Elaborazione nell'UE per impostazione predefinita
No
DPA s.7.1: Pipedrive may process personal data globally; transfers rely on SCCs. Pipedrive Inc. (US) is named as a recipient. Sub-processors AWS Inc. and Cloudflare Inc. are US entities.
Regioni
EU (Frankfurt), EU (Dublin), UK (London), US East, US West, Canada (Montreal), Australia (Sydney)
AWS hosting regions offered; region follows the customer's origin at sign-up. Same list in the support article on data security.
Subresponsabili non superato
Elenco pubblico
Sì
Public list by category with entity country. DPA s.6: general authorisation, notice, objection within 10 days.
Extra UE nell'elaborazione principale
Sì
Core hosting: Amazon Web Services, Inc. (USA), Cloudflare, Inc. (USA), Rackspace GmbH (Switzerland, access to all Client Data). AI features add US providers (Anthropic, AssemblyAI) when enabled.
DPA superato
Art. 28 GDPR disponibile
Sì
Published DPA based on GDPR Art. 28 with SCCs (Modules 2 and 3). The Trust Center says the DPA is incorporated into the Terms, so no separate signature.
Lock-in superato
Open source
No
Terms s.9.1: Pipedrive owns IP in the Pipedrive Materials (incl. software). S.4.1 prohibits copying, modifying or reverse engineering them.
Installabile in self-hosting
No
Terms s.3.1 grant only a right to access and use the hosted Services. No self-hosted option found.
Esportazione completa dei dati
Sì
Global admins export leads, deals, organizations, people, products, activities, notes, files to XLSX or CSV; API also available. Limits: only visible records, Google Drive files excluded, exports kept 28 days. Terms 13.3: deletion within 180 days of termination.
Funzionalità non valutato
Gestione dei contatti
Sì
Features page cites contact management; custom fields support people and organizations (support article).
Gestione della pipeline
Sì
Customizable sales pipelines.
Integrazione e-mail
Sì
Sales Inbox to view, send and reply to emails linked to deals; Gmail, Outlook/Office 365, Exchange, IMAP. Requires Growth plan or higher.
Automazioni
Sì
Workflow automations triggered by events; Growth plan and higher only.
Report
Sì
Customizable reports and forecasting (Insights); AI report generation.
Campi personalizzati
Sì
Custom fields on leads/deals, people, organizations, products and projects.
API
Sì
REST API (v1 and v2, OpenAPI specs), API token and OAuth 2.0, webhooks.
App mobile
Sì
Features page describes mobile apps with offline scheduling and call tracking; iOS and Android not named on the page and not checked on a store page.
Acquisizioni
Acquisizione
Vista Equity Partners (2020-11-11)
Majority investment. Date is the page's structured-data datePublished (2020-11-11); the visible date shows a 2026 update. Minority investors stayed on (Bessemer, Insight, Atomico, DTCP, Rembrandt).
Cosa è cambiato
- 2026-10-17 Research: Pipedrive (vendor and product, for comparison)
Ogni modifica a questi dati è conservata nella cronologia delle versioni. Ognuna è stata revisionata prima della pubblicazione.